Open Box Samsung Galaxy S23+ Plus 5G SM-S916U1 512GB Cream (US Model) - Factory Unlocked Cell Phone

The Open Box Samsung Galaxy S23+ Plus 5G SM-S916U1 512GB in Cream presents a mixed customer experience based on the reviews. Many users have praised the phone's condition, noting that it arrived like new, often still encased in its original plastic wrap and box. This has led customers to feel satisfied with their purchases, feeling they received premium devices at a potentially lower cost. However, not all experiences have been positive. A notable concern arises from customers who felt misled by the "open box" label. One Consumer reported receiving a phone that was not only the wrong model but also significantly older and out of warranty, leading to substantial frustration with customer service that failed to address their issues satisfactorily. Another review mentioned persistent hardware problems, particularly regarding connectivity, casting doubt on the reliability of open box products. Overall, while the phone itself garners enthusiasm for its quality and performance, the experiences related to customer service and the risks associated with purchasing open box items draw a more cautious outlook for Prospective buyers. **